Returns and Refunds Policy

Thank you for shopping at InVitria. If you have changed your mind about your purchase we are here to help.


We do not accept product returns, however orders made through our online store or by phone may be cancelled at any time prior to shipment. All sales are final upon shipment.

To cancel an order please call us at 1-800-916-8311.


Once we receive your cancellation we will initiate a refund to your credit card (or original method of payment). You will receive the credit within a certain amount of days, depending on your card issuer’s policies.

Shipping Costs

Since order cancellations are only accepted before shipment no return shipping costs can be incurred.

Our flat rate shipping rates are as follows:

  • Domestic: $75.00 per shipment
  • International: $150.00 per shipment
  • Customer FedEx Account: $1.00 per shipment

Contact Us

If you have any questions regarding order cancellations and refunds please contact us at:

2718 Industrial Drive
Junction City, KS 66441

Toll Free: 1-800-916-8311
Fax: 785-238-5688